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Allstate Protection Plans / SquareTrade
About this business
"Had my GPS for about 2 years and it started heading south, unit would get hot, battery did not charge, then the screen went black! Checked my invoice and remembered I had added the SquareTrade extended warranty, what a blessing! Called Customer Service, CS; Eli was my rep. Eli listened to my problem, explained the process and sent an email with a prepaid shipping label. Packaged up the GPS, dropped it in a Fedex box and received email updates of the process. After a tech inspection, CS said the unit was unrepairable, I was ... read more
Business response:
“Eli is great! Thank you for the shout out! ^AP”
"I filled a claim with SquareTrade and the phone operator handled it quickly and courteously. Because my product couldn't be fixed I was provided a check for the value of the product. It was processed in a timely manner. My only complaint is that the technician arrived about 30 minutes outside the scheduled 3 hour window."
"My refurbished Canon camera one year warranty had just ended and the shroud covering the lens assembly fell off. Additionally the quality of soccer game sport shots in low light went to bad. They were all blurred. On February 16th, I went online and began my Square Trade ADH warranty claim. It was very straight forward and simple. After entering all the required information, my claim was quickly approved, and I was given detailed instructions as to what I needed to do. Everything was done via computer, so it was all well do... read more
Business response:
“So glad you had an experience that you wanted to share. We value your business and you as a customer, so please do let us know if you ever need anything else! ^AP”
"I spoke to the most proficient customer service presentative on 02/23/16 and was provided with an exemplary service. The entire process was explpained in detail along with the time if may take to have my sons PS4 repaired. Squaretrades was the easiest company i have delt with in a very long time. They have kept me fully informed through out the reciept of my equiptment and repair process. They have treated me with the upmost respect. The " PS4" that required repair was completed within 1 weeks time with no delay. I would hi... read more
"I have had to use my Square Trade Warranty twice on my Samsung Tablet and they have been incredibly easy to work with and very fast. The first claim resulted in my tablet being fixed and returned to me in less than 5 days. The second claim resulted in my tablet being beyond repair, but within 24 hours of receiving the tablet, they notified me of the issues and informed me that a replacement check was being prepared and sent to me. Great service, fast repair and response time! What more could you want. Just purchased my repl... read more
"i have a problem regarding a claim. customer service was outstanding and literally help me solve my problem in filling a claim. i highly recommended purchasing a coverage for all purchases specially when the coverage is from squaretrade."
"Sent in my beats headphones for worn out ear ear pieces. Pre shipping label was send to me quickly, and item was sent back fast very fast as well. The whole transaction from sending/recieving was less than a week and was a very easy transaction. I did not had to deal with any hassles. A+ highly recomended!"
"I was completely blown away by how easy it was to get real customer service and how professional, conscientious, and caring my customer service representative was on the phone. I will definitely get SquareTrade coverage the next time I have a big purchase. "
"I had the experience that was very customer pleasant, the people were easy to work with. There response time was the fastest and worked with me in 3 different issuses. I could not be more satisfied, and I have worked for many different warranty companies in another field. I would recommend them to anyone that was looking for coverage. thank you Square trade"
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,370 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.