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Allstate Protection Plans / SquareTrade
About this business
"I am a skeptic and a curmudgeon, but dealing with SquareTrade Warranty Service could not be easier. They were prompt, courteous and accurate in repairing a large screen (75 inch Samsung). The tech was very knowledgeable, and found a problem that is not usually seen with simple board replacement. He was aware of a Samsung product bulletin that suggested replacement of communication cables between the main and power boards and he obtained them and returned to do a proper repair. He rigged the tv to work temporarily until all ... read more
Business response:
“Thank you for your great review! We're glad that we were able to help and make the process an easy one for you!”
"Good customer service very pleased"
"How refreshing to have a company really do their job! They were quick and professional! This was a good decision, and it paid off to have Square Trade behind us with such a big purchase! Everyone we dealt with was great and knew exactly what we needed! "
Business response:
“Always great to hear from a happy customer! Thank you for sharing your experience!”
"First time to submit a claim, I was a bit skeptical. I called and talked with a representative and he was wonderful! Because of the small claim amount, they waived the deductible that was completely unexpected!!! I had the phone repaired with the Apple Store, emailed the receipt for reimbursement and Square Trade responded quickly. I am waiting for a check to be mailed, which is my choice. If I wanted a gift card, it would have been reimbursed sooner. Great service and I am glad I cancelled the Sprint insurance, this is mor... read more
Business response:
“We aim to give all our customers quality customer service! So glad you shared your review with us!”
"I've purchased and used two warranties from SquareTrade. Both were for items I purchased from eBay (one new and one used). The process of obtaining the warranties through SquareTrade was simple, and it was clear and easy to understand what information SquareTrade needed and how to get the information to them. The cost of the warranties and the potential value they offered of knowing the products I purchased would be covered by purchasing the warranties was well worth the investment. I ended up having to file claims for both... read more
Business response:
“Thanks for sharing your experience! We aim to make the process as easy as possible!”
"I am very satisfied and I must tell it to the whole world. It is amazing I spoke to a representative and I was very satisfied how he handled my request and I complimented him at once that if every organization handles claim or request the way he did that the world will be a heaven for all."
Business response:
“We appreciate your enthusiastic review! Thank you for sharing!”
"It was so easy to file a claim! No hassles at all. Wish other companies took note. I had my replacement in less than 4 days! Will always be a return customer for Squaretrade!"
"Good process...excellent turnaround time for resolution!"
"At first I was going to have to give a poor rating as Square Trade originally was going to "fix" a water logged iPod Touch but in the end they are making it right and honoring the warranty. Arnold and Josh were quite helpful in getting me taken care of. Will definitely recommend Square trade."
Business response:
“We're happy that we were able to turn that experience around for you! Thank you for the review!”
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,370 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.