This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Well my phone had to be repaired and they definitely don’t send a device you have to send it in. Not having my phone is definitely a challenge because it’s not over night and you $150 to wait with no phone is horrible. Not to mention they gave me the runaround for uploading a receipt that I could not with T-Mobile prepaid phones do not get receipts. Finally, when I did get the receipt, which was my plan that I took a picture of they approved the claim which shouldn’t have took two days. They definitely need to send a phone b... read more
I was told by the (Walmart) employee who processed my transaction that the warranty I purchased for my television did cover physical damage such as drops, cracks in screen, etc. That however was not correct, the warranty did not include physical damage of any kind. I would not have purchased the warranty had I been told this. I am very disappointed
did the warranty check and REFUND WITH GIFT CARD
Worse time ever to get taken care of!
First off the protection plan doesn’t in fact cover your item it only covers $30 bucks so if it’s over the amount you are pretty much screwed.
Computer stopped working right after receiving it. Warranty processing was borderline criminal. Submitted receipt, filled out attestation form. Next day asked to send in multiple pictures of non working computer...? Told them I threw it away, they said, oh too bad, no warranty for you. I requested they show me where in the warranty it says I need to keep possession of the non working item until they say I can toss it...
My claim was approved I sighed the affidavits required it's been more then 8 business days and the check that was supposed to be mailed to me still hasn't. No one helps everyone keeps saying they are going to escalate my issue but no one actually resolves it.
It took 6 phones calls to finally get all the things I needed to get my refund which came in the format of a Sam's Gift card. I was never informed that my refund would be a Sam's gift card.
Talk to All-State and was instructed to send device to manufacturer, manufacturer did not cover so waited on them to send back and All-State finally took the device in. They could not fix it and now waiting on new device for over an week. No updates
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,735 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.