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Allstate Protection Plans / SquareTrade

4.4

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.435,814 reviews
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Reviewer435599068's profile image
Reviewer435599068 
11 months ago

I am not happy with the replacement dehumidifier. It is undersized despite the specifications. It is not powerful enough to dehumidify my 800 sq.ft. basement, despite being rated for 4500 sq.ft.. I cannot get the humidity under 65%. It is pulling water out of the air but not quickly enough and the tank is quite small and hard to pull out. The product literature for this Airplus dehumidifier does not include any manufacturer information. Neither does the box. I assume they don't want to be contacted. I am disappointed that th... read more

Reviewer1423363957's profile image
Reviewer1423363957 
11 months ago

Broken screen on a tablet. Came back new screen not secured to rest of tablet. Opened tablet cover, screen fell off. Stuff inside messed up. Will never buy an extended warranty again. What a rip off. 

d17jones1's profile image
11 months ago

I was given the value of my phone(purchase price) two days after they received the broken phone. 

Reviewer2250893042's profile image
Reviewer2250893042 
11 months ago

No, it’s August 15 and I still don’t have my money to buy my refrigerator back and I’m gonna be charging you guys on a daily basis of $150 a day for every day that it’s not here can’t blame it on the mail service you didn’t do your job First you were in such a hurry to get my policy stopped and give me a check to pay for my refrigerator and spoiled food and you still haven’t mailed it. That makes no common sense at all. Bad customer service. 

Reviewer1159146472's profile image
Reviewer1159146472 
11 months ago

Emailed numerous times when the refund check will be sent over 10 days the first round check then they voided it. The one that isn’t my name. That was my daughters I replaced. 

Reviewer2548324162's profile image
Reviewer2548324162 
11 months ago

My playstation controllers always break (stick drift) within 2 years, so after like my third failed controller I decided to get the "protection plan," and yep, this controller got stick drift after 1 year, so I went to my walmart account and clicked on "file a claim." That button directed me to create an account on the square trade site, but when I entered my email/password the site said "email and password don't match." So I went in and tried to reset the password and the error message said, "Can not reuse any of your past ... read more

Reviewer740987311's profile image
Reviewer740987311 
11 months ago

I submitted my claim and promptly heard back from a representative. We were given three replacements to choose from none of which were the same as what we originally ordered the replacement came and it is much lower quality than what we had purchased. Very disappointing. 

Reviewer2680462831's profile image
Reviewer2680462831 
11 months ago

Didn't work and now it does!!!! 

Reviewer1257274750's profile image
Reviewer1257274750 
11 months ago

I spent a total of 1 hour and 20 minutes over 2 days with a representative who wanted me to fix the problem my self. A technician was schedul d to come 5 days later to address the problem and then I received a call the appointment was cancelled and u had to wait 5 more days. This totally unacceptable. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,814 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.