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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
I am not happy with the replacement dehumidifier. It is undersized despite the specifications. It is not powerful enough to dehumidify my 800 sq.ft. basement, despite being rated for 4500 sq.ft.. I cannot get the humidity under 65%. It is pulling water out of the air but not quickly enough and the tank is quite small and hard to pull out. The product literature for this Airplus dehumidifier does not include any manufacturer information. Neither does the box. I assume they don't want to be contacted. I am disappointed that th... read more
Broken screen on a tablet. Came back new screen not secured to rest of tablet. Opened tablet cover, screen fell off. Stuff inside messed up. Will never buy an extended warranty again. What a rip off.
I was given the value of my phone(purchase price) two days after they received the broken phone.
No, it’s August 15 and I still don’t have my money to buy my refrigerator back and I’m gonna be charging you guys on a daily basis of $150 a day for every day that it’s not here can’t blame it on the mail service you didn’t do your job First you were in such a hurry to get my policy stopped and give me a check to pay for my refrigerator and spoiled food and you still haven’t mailed it. That makes no common sense at all. Bad customer service.
Emailed numerous times when the refund check will be sent over 10 days the first round check then they voided it. The one that isn’t my name. That was my daughters I replaced.
My playstation controllers always break (stick drift) within 2 years, so after like my third failed controller I decided to get the "protection plan," and yep, this controller got stick drift after 1 year, so I went to my walmart account and clicked on "file a claim." That button directed me to create an account on the square trade site, but when I entered my email/password the site said "email and password don't match." So I went in and tried to reset the password and the error message said, "Can not reuse any of your past ... read more
I submitted my claim and promptly heard back from a representative. We were given three replacements to choose from none of which were the same as what we originally ordered the replacement came and it is much lower quality than what we had purchased. Very disappointing.
Didn't work and now it does!!!!
I spent a total of 1 hour and 20 minutes over 2 days with a representative who wanted me to fix the problem my self. A technician was schedul d to come 5 days later to address the problem and then I received a call the appointment was cancelled and u had to wait 5 more days. This totally unacceptable.
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,814 reviews.
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