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Allstate Protection Plans / SquareTrade
About this business
Sent my watch in on warranty received it back stating they replaced the battery worked 1 week and will not turn back or even charge. Tried to file new claim and will not let me Update Allstate after contacting them made things right with my service plan. Thank you!
Business response:
Hello Reviewer3498305331, We apologize for any frustrations caused surrounding your Samsung Watch claim. SquareTrade uses certified technicians to complete all repairs and we perform extensive diagnostic tests to confirm functionality before returning the equipment to the customer. We offer a service guarantee of the work done for a period of time after the mail-in repair, for any failures once the claim is completed. We are sorry the issue with your device is still not fully resolved. We understand the frustration that can ... read more
Claim took a little over five days. Good they found problem.
Repaired laptop to pristine condition
Didn't have to pay for any of the shipping labels.
Dropped my phone into the commode accidently. Would not do anything when I fished it out. Put in a claim same day. Got my replacement of a different brand/model in 3 working days. Lost some info, but at least I have a phone I can use.
The young man was very polite, understanding and patient. He understood my concerns. Took care of my problem!
Easy to use and fast and friendly.
They always help me out. They’re really kind and wonderful.
The lady on phone was great
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,116 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.