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Allstate Protection Plans / SquareTrade
About this business
It was very simple to file a claim and follow through with emails that were sent. I picked my replacement device and I'm very satisfied with the system.
It was a stressful week with emails and many calls but finally it was solved
It was easy to navigate the website to file a claim and have the maintenance scheduled.
Al thought it wasn’t easy to talk with a rep on the phone, once I did, they were extremely knowledgeable, efficient and solve my issue on the 1st call.
Had no problems at all my agent helped me with my problems and got right down to it to solve it I’m happy
When I got no response from the manufacturer while my product was under “their” 1 year warranty; I received prompt response from Allstate Protection Insurance. Due to the fact the manufacturer ignored my notice about their defected product; Allstate went ahead and took initiative and refunded me for the purchase price of the item. I will definitely be using them again.
Great Service. Had a great experience
Gave them the information they needed, and they immediately took care of it. Yeah.
Filing the claim was easy and the approval process was quick. I mailed out my FitBit and they kept me up to date on its status. It was repaired and returned. However, when I received it back, I experienced a completely different issue. The original issue was a disconnected watch face, the new problem was a battery that could not hold a charge for more than 10 hours. I did not have an issue with my battery holding a charge when I originally sent the FitBit. I reached out on the third day after the issue persisted for two days... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,322 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.