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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Very good customer service working through the Protection Plan process. Satisfied with the outcome.
Qand and easy resolution to my issue
It's a No Brainer for me. I'd rather purchase it and have it then Not Need It Than to Not Purchase it and Need IT.
It took me over six months to actually complete the claim. I'd begun and even had the shipping label printed. Then my husband had data safety issues he needed help with at a computer shop and took his (same style, same date purchased) in where they discovered his battery was ballooning. I had brought mine along for their opinion and the battery on mine was the same, in addition to the hinge that had always been tight/sticking had cracked within 6 months and I could no longer close it. Updated the claim form and sent it off. ... read more
My all in one HP computer would not turn on. I bought it 2 years ago and also insurance. On YouTube several videos said it was a common problem with that model. I had kept the box and packaging and they emailed me a label. I sent it via FedEx and they fixed and returned it in a week or so. There were files on it that I didn't back up so I was really happy. It's working well now.
Easy to file, and quick settlement.
Issue was considered carefully for appropriate resolution,
I was not aware that the price of the items would be reduced by the time it worked it before it stop working.
I had a situation where my washer needed a repair. The warranty service company was not able to furnish the repair, due to lack of employees, or may have been a closed business due to the pandemic. After waiting for 3 weeks for additional response from repair service, I called All-State back, told them my issue. The service rep informed me that they would reimburse the price of washer to me. Quite a surprise! No hassle! Plus polite and courteous throughout.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 26,989 reviews.
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