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The service was very good once I was able to speak to a real person. After inital contact I was told to finish on line. I couldn't get anyone on your Chat line. I waited for 30 minutes. The next day I tried the best part of 4 hours trying to get someone on the Chat line. I finally tried to get through customer service and was able to get help. I have used Allstate before and have been very happy. Thanks Tom
Once Allstate established that I had the insurance, the claim went pretty smoothly.
No complaints happy with all the help with your company
The person I spoke to assisted me as much as he could. The system told him I couldn’t get a replacement phone for replacement I was sent which didn’t work. I had to call Consumer Cellular because they sent the replacement out. I called Consumer Cellular and they sent me another replacement phone which works. It took a little while to correct the situation, but it worked out well.
Super fast and easy. Just a few clicks away.
We are so very happy that we decided to purchase this plan. Making a claim was very easy online. The reimbursement check arrived shortly and new glasses are on the way from our SAM'S optical department.
Claim was easy to make, communication between them was great, the repair and shipping back didn't take long and product was good as new.
bummed i didn't get replacement but fast resolution and was sent payment check. thank you!
It was effortles and quick.Fortunately the original box was available. I took the computer and label to my local shipper. Communication has been very good. Thank you.
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,878 reviews.
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.