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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
It was easy to navigate the website to file a claim and have the maintenance scheduled.
Al thought it wasn’t easy to talk with a rep on the phone, once I did, they were extremely knowledgeable, efficient and solve my issue on the 1st call.
Had no problems at all my agent helped me with my problems and got right down to it to solve it I’m happy
When I got no response from the manufacturer while my product was under “their” 1 year warranty; I received prompt response from Allstate Protection Insurance. Due to the fact the manufacturer ignored my notice about their defected product; Allstate went ahead and took initiative and refunded me for the purchase price of the item. I will definitely be using them again.
Great Service. Had a great experience
Gave them the information they needed, and they immediately took care of it. Yeah.
Filing the claim was easy and the approval process was quick. I mailed out my FitBit and they kept me up to date on its status. It was repaired and returned. However, when I received it back, I experienced a completely different issue. The original issue was a disconnected watch face, the new problem was a battery that could not hold a charge for more than 10 hours. I did not have an issue with my battery holding a charge when I originally sent the FitBit. I reached out on the third day after the issue persisted for two days... read more
Fantastic customer service, fast claim response.
Metro TV was awful to work with and the experience is tied to how we feel about the warranty in general.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 25,586 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.