This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Replaced unrepairable fitbit with a new replacement.
Square Trade told us our TV had a recall and sent us to LG for repair.
I copied a few transparencies with my Epson copier/printer/scanner and doing so left black marks on the roller I could not clean off. Square Trade sent me a mailing label without question and authorized free shipping. The printer is on its way back to me, having been fixed. It remains to be seen if it is fixed, but the service has been impressive. Free shipping all the way.
Fast resolution to my warranty claim
Was delayed at first, but customer service took care of it after a week.
Great Service & Easy Claim Processing
Contract indicated replacement... but they failed to replace the item and took a long time to pay.
Business response:
Hello, We apologize for any inconvenience and frustration faced during your recent claim. Squaretrade always does our best to offer repair and replacement resolutions as our first priority, and a reimbursement is typically an option reserved for atypical situations. We have designed SquareTrade protection plans to cover our customers up to the amount spent on the item. The availability of the resolutions is based on several factors, such as the cost of repair versus the purchase amount of the device, whether we can source a ... read more
My TV died after 4.5 years. I contacted Square Trade. They did a diagnostic test on my tv and I had a new one within days. It was impressive how easy this was. Best $29.99 I've ever spent!
excellent customer service with refund process
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,614 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.