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A plan that I bought when I was getting headphones from Sams Club was not expensive and delivered on their plan when they broke. They stopped working in their 2 nd year of coverage just before the plan was to expire. I sent them in for repair or replacement with the label provided. They examined them and within 5 days they told me they could not be fixed. I used the gift card they set up for me to replace them without further expense or explanation. Clearly, they are reputable and I will use them again if given the opportuni... read more
Our Samsung washer needed a repair and we had 2 service calls. After the second visit we were refunded the entire cost of the washer. We were happy for the outcome of a refund but somewhat upset that this 3 year old machine could not be repaired. Neither of the service call reps ever checked the area of the leaking water which was on the bottom of the unit. To think that may have been just a washer issue or a leaking hose made no sense to us to dispose of the unit. Environmentally this could have had a better outcome rather ... read more
It was so easy and quick to make . A claim
Got a insurance policy on an A/C and it was really easy when it stopped working to file a claim, and in about 5 minutes they had a solution that worked for me.
Pool hoses leaking looked cracked & pump just stopped , full replacement. So glad I got my protection plan!
The customer service agent was so helpful and knowledgeable. She helped me by providing all the information that I need to file a claim with the manufacturer.
Excellent experience. Thanks
easy to work with and easy to resolve my issues
Haven't received the replacements in the mail yet but the process was simple and didn't take forever
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,650 reviews.
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