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American Choice Vanlines

4.1

About this business

Location details

30 Sherwood Ln, Fairfield, NJ, 07004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1756 reviews
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Jesse W.'s profile image
Jesse W. 
2 years ago

This company, like many moving companies are scammers. I was quoted $2,500 to move, but their sales rep lowered it to $1,900. I thought he was reducing the price per cubic foot, knowing full well I just had a mostly full 10'x10' storage unit. Instead, he was lowering the cubic feet the movers were to pick up. I ended up taking boxes out and adding a couch. My volume didn't change, but the sales rep wanted to charge me $800 for the couch! Then the movers showed up and said they picked up 950 cubic feet (which is bigger than ... read more

Business response:

Hi, Jesse. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Ryder Relocations and would love the opportunity to improve. Please get in touch with us at (800) 905-1503! 

Andrew J.'s profile image
Andrew J. 
2 years ago

THEY HAVE HAD OUR STUFF FOR OVER TWO MONTHS NOW AND CURRENTLY HAVE NO UPDATE ON WHERE ANY OF IT IS. RYDER RELOCATIONS CALL ME WITH AN UPDATE! 

Business response:

Hi, Andrew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Ryder Relocations and would love the opportunity to improve. Please get in touch with us at (800) 905-1503! 

Andrew J.'s profile image
Andrew J. 
2 years ago

This company is like the villain in the candy Cain lane movie. Lie to make the sale, then use the fine print as an excuse to keep your stuff for months on end… they truly suck. 

Business response:

Hi, Andrew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Ryder Relocations and would love the opportunity to improve. Please get in touch with us at (800) 905-1503! 

Andrew J.'s profile image
Andrew J. 
2 years ago

Ryder Relocations is an absolute nightmare of a company to deal with. They picked up our belongings in October and as of now(December 19th), they still haven't delivered anything. This is not just a delay; they have broken their bill of lading contract and completely disregarded the 30 business day contract they promised in writing and during the sales call(although 30 days was the worst case scenario. Sales dude said it would be two weeks initially). To make matters worse, they managed to ship my wife's precious wedding dr... read more

Business response:

Hi, Andrew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Ryder Relocations and would love the opportunity to improve. Please get in touch with us at (800) 905-1503! 

Thrive Well E.'s profile image
Thrive Well E. 
2 years ago

AVOID THIS COMPANY AT ALL COSTS. The positive 5 star reviews are FAKE. My husband and I hired Ryder Relocations to move our stuff because the price seemed reasonable at $2800 and they promised a 14 day delivery window over the phone with the sales team. First of all, they were a day late to pickup our stuff and delayed the pickup until the very end of the last day of the pick up window (we had a plane to catch and were almost late, due to them being so late). Then, they charged us substantially more than the quoted price up... read more

Business response:

Hi, Thrive. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Ryder Relocations and would love the opportunity to improve. Please get in touch with us at (800) 905-1503! 

Kelsey M.'s profile image
Kelsey M. 
2 years ago

I approached Ryder Relocations for a long-distance move and was initially attracted by their competitive pricing. My sales contact, Jordan Doran, assured me in writing that I could cancel within 72 business hours and receive a full refund on my deposit. However, after encountering numerous negative reviews and choosing to cancel within the given period, I've consistently faced hurdles in reclaiming my deposit. Regrettably, the written assurance from their employee wasn't honored. Despite my persistent efforts, I'm frequently... read more

Frequently asked questions about American Choice Vanlines

How is American Choice Vanlines rated?

American Choice Vanlines has a 4.1 star rating with 756 reviews. 

When is American Choice Vanlines open?

American Choice Vanlines is closed now. It will open at 9:00 a.m.