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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At first easy to work with, last couple of year difficult customer service, hoping things are working out for them
Problem solved in a timely and efficient manner
Business response:
Hi Derek. Thank you for taking time to write a review of your experience. We know how important it is to resolve problems quickly for our members. Thank you for choosing AHS to do that for you.
The tech was very knowledgeable when repairing my air conditioner unit. He completed the job in a timely manner.
Business response:
Good morning Joyce, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
fixed worry free what I needed. Thank you
Business response:
Hi Melody, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I have had 3 claims in 6 months and they have addressed each claim in a timely manner and the service has been great from each contractor
Business response:
Hi Anita, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Awesome response time by American Home Shield. I would recommend them to any friend or family member.
Business response:
Thank you so much Michael, for the positive feedback. We are delighted that you have been so happy with your warranty coverage and the response time. Thank you for trusting AHS to take the hassle out of your home repairs.
Good coverage, needs improvement in timeliness and need online chat availability
Reimbursement for replacement appliances is slow, confusing and barely justifies the warranty cost.
Excellent product and quick responses using local businesses
Business response:
HI James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,023 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.