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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,708 reviews
Roxie White's profile image
Roxie White 
3 years ago

Handled in a professional manner! On time! They couldn't find anything wrong but checked it throughly. 

Claudia sitar's profile image
Claudia sitar 
3 years ago

Great customer service and fast response ! Most important peace of mind and no worries about repairs! Best decision ever! 

Debbie Ward's profile image
Debbie Ward 
3 years ago

I have had a good experience with having to have service done in my home with AHS, that part is pretty easy to do, I wish in scheduling service there was a better procedure to explain the problem other than just a drop down that you have to find the best answer that fits. However, it is difficult to get someone on the phone in customer service, it's hit or miss getting someone that can help you with an issue. I don't like feeling that I am going around in circles just to get a simple question answered. 

James L Norcross's profile image
James L Norcross 
3 years ago

Have fixed things for me and once returned to fix the same thing, but for free. Calling them sometimes has a long wait time, like most companies nowadays. 

Scott Rumley's profile image
Scott Rumley 
3 years ago

Whites AC was awesome! Timely, professional and accommodating! 

Anne M Berry's profile image
Anne M Berry 
3 years ago

Home Shield responded in a timely matter. The worker knew how to fix the microwave without having to get a new one. 

Linda Barr's profile image
Linda Barr 
3 years ago

Excellent service when it comes to fixing or having to replace an item. Thank you!!! If there is anything negative it would be some of the contractors are not reliable, lie on reports and don't keep me updated/status on items that need to be repaired with parts on order. 

Charles Mark Mitchell's profile image
Charles Mark Mitchell 
3 years ago

The A/C technician from New Vision HVAC was excellent: professional, polite, knowledgeable and prompt. When I talked to the owner a day pr two before' he was also very polite and businesslike. 

Willam Gulbrandsen's profile image
Willam Gulbrandsen 
3 years ago

Excellent service on replacement equipment. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.