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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,235 reviews
Gregory Froggatt's profile image
Gregory Froggatt 
5 years ago

The initial Tec plummet was inept and said he couldn't do finish the job. When a Real Plumber came out he axas able to do the job easily and professionally. He is great from Your Texas Plummer. Truly professional. Had the AHS customer Service representative listened to me from the start it would have been much better. But the plummet from Your Texas Plummer was Great 

Dwyane taylor's profile image
Dwyane taylor 
5 years ago

Great service,fast turnaround. The online service does not allow the customer to fully explain the problem in writing. 

Amber Schommer's profile image
Amber Schommer 
5 years ago

They are very helpful. I just don't agree to the service fee if nothing is done. 

Paula Lawson's profile image
Paula Lawson 
5 years ago

My oven needs to be replaced due to a bad element that caused a fire. The appliance repair service that came out was great. Confirmed the need to replace my ovens. I have not heard from AHS. Hopefully they will contact me soon. Would like this to be resolved before Christmas. AHS has always been easy to work with. 

Dave's profile image
5 years ago

I've had 2 claims with AHS and both have been covered. Incredible customer service. 

Wendy Foulks's profile image
Wendy Foulks 
5 years ago

Excellent, fast, efficient Way to deal with problems 

Edward Warman's profile image
Edward Warman 
5 years ago

Quick competent service. Professional. Arrived early. Diagnosed the problem. Repair was completed in a timely manner. 

Carol S.'s profile image
5 years ago

When I sent a request for service it was promptly addressed. The service company was a great representation of the warranty company as I have dealt with other warranty companies over the years. 

Jeff Thompson's profile image
Jeff Thompson 
5 years ago

Most recently we had the disposal go out on us. Using the online request system, we were assigned a technician and then were able to get him scheduled within an hour. He came and resolved our issue within a short time after receiving approval for the replacement from AHS. While the technician was installing the disposal, he discovered another issue with our sink, which he was able to get approval to make those repairs as well. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,235 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.