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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love the company because of their quick response to my issue, whether it's an emergency or minor. Provide us with contractor's that are thorough and professional. What I hope will change is the AHS rules on home items covered. For example: a garbage disposal is clogged or broken and can't be fixed. But because it is old or rusted it is not covered. That's disappointing...
Business response:
Hi S. McGee, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. It is always great news to hear about customer experiences and the repairs that are completed in a timely manner.
Very quick to respond to claims they have very qualified technicians to service you
Business response:
Hi Vicki, Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and hope to make the necessary changes.
Many years of reliable service. If the problem is it resolved they send another company.
Business response:
Hi Celia, Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage we provide!
Excellent service. AHS is a great product to have.
Business response:
Hi E. Givens, It was a pleasure to read your feedback about AHS and the exceptional customer service that you have experienced! I hope you continue to enjoy your AHS home warranty.
Excellent service great value fast response
Business response:
Hi Jeff, Thanks so much for sharing your experience with us. We hope to service you again soon.
No hassle response to all my trouble calls.
Business response:
HI David, We are pleased that you have enjoyed your AHS contract and the coverage we provide!
When I initially called and was assigned a plumber who had some very bad internet ratings, I asked to get another plumber but after a huge amount of time on the phone, I was there way I could have another plumber. I finally had to cancel the service request and reinstate another service request to get a plumber who was superb.
Business response:
Hi Anthony, We hate to hear about the miscommunication experienced to swith your plumber. We are glad to hear that the issue was resolved.
Great service with great contractors who do great work very accommodating
Business response:
Good morning Katie, I am pleased to hear about your AHS service experience and the contractors that completed the repairs.
Used American Home Shield for 2 recent repairs and both repair companies were excellent. Problems were fixed quickly and thoroughly.
Business response:
Hi Todd, I am glad to hear about your American Home Shield experience and the contractors that have provided you with excellent service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,073 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.