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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received immediate results with my request.
Business response:
Hi Marguerite, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thus far They have been expeditious and responsive
Business response:
Hi Allen, It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy the service we provide within a timely manner.
Good service. I only wish that my Bosch dishwasher could have been replaced by a Bosch dishwasher. They do not carry that brand.
Business response:
Hi Will, We appreciate your feedback and would be glad to speak with you about the Bosch dishwasher.
Quick response to your problem. Courteous personal, great follow up
The company made arrangements to make the appointment at a time that was convenient to me. The repair was quick had knowledge of what he was doing and fixed the problem promptly. Very satisfied.
Business response:
Hi Pj, It was a pleasure to read your feedback about AHS and the exceptional customer service that you have experienced! I hope you continue to enjoy your AHS home warranty.
Repairman got us back up and running after the part came in.
Business response:
Hi Paul, It was a pleasure to read your feedback about AHS and the exceptional customer service that you have experienced! I hope you continue to enjoy your AHS home warranty.
They were incredibly user friendly with a quick turnaround. We've only used them once, so far, but the experience was seamless and they did their due dilligence to make sure our A/C got fixed by making a follow up trip after the initial service call - for no extra cost. And we appreciate how they pulled the two, top-rated vendors for us to choose from, but also gave us the option to look at other vendors (which we didn't need to).
Business response:
Kelley, Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
After we purchased our new home with a AHS warranty for a year we decided to continue it. We have not regretted doing so, and appreciate the service we have benefited from.
Business response:
Good afternoon Ruth, Your feedback is more than appreciated ad I hope you continue to enjoy your AHS home warranty!
AHS people were responsive and quick to settle the issue with our refrigerator, which ended up being replaced. Everything was seamless and easy. We have been AHS customers for more than 25years and it has always been this way.
Business response:
Hi Brick, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. Your patronage is more than appreciated and I hope you continue to have more good experiences!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,032 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.