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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,073 reviews
Dexter's profile image
5 years ago

Showed up in time and took care of the problem 

Business response:

Hi Dexter, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Melinda Dixon's profile image
Melinda Dixon 
5 years ago

Our heating system messed up, it is a boiler system. We called another company that did not know what they where doing, charged us a bundle and let us with no heating . I called AHS and they sent out a company that knew where doing, got it fixed and no extra charge to us. Thank you! 

Business response:

Good afternoon Melinda, I am pleased to hear about your American Home Shield experience and the exceptional customer service that was provided. It is our goal to provide you with a team of contractors to complete each repair. I hope you continue to enjoy AHS! 

S. Figueroa's profile image
S. Figueroa 
5 years ago

My AC went out in my home, I immediately called AHS and I received a call that evening from a repair service to set up an appointment for the repair. 

Business response:

Hi S. Figueroa, Your feedback regarding your recent experiences with AHS is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. 

barbara smith's profile image
barbara smith 
5 years ago

they were very quick to reply and set up an appointment 

Business response:

Barbara, Thanks for reaching out to provide that feedback. I am glad the contractors followed through with the appointment that was set but happier for you that your issue has been resolved. We are here for you if you need us in the future. Take Care. 

Chuck Satterthwaite's profile image
Chuck Satterthwaite 
5 years ago

Fast response time when I contacted them with my problem. 

Business response:

Hi Chuck, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Veronica P's profile image
Veronica P 
5 years ago

Great company! Very easy to do business with. Highly recommend! 

Business response:

Hi Veronica, Thanks so much for sharing your experience with us. We hope to service you again soon. 

Solazzo's profile image
5 years ago

Great job on time good technician fixed thanks 

Business response:

Hi Solazzo, It is always great news to hear about customer experiences and the repairs that are completed in a timely manner. 

John A's profile image
5 years ago

Very efficient service! Thank you for helping make a bad situation much easier! 

Business response:

Hi John, I hope you continue to enjoy AHS and the customer service that we provide! 

Leslie Sumner's profile image
Leslie Sumner 
5 years ago

I like the fact 98% of the issues I have had to call AHS for they've sent reliable informational service companies to my home. They have provided quality work, spoken to me so I can totally understand and given sound advice as to what to avoid in the future. I didn't like once that my heating unit kept going down by spring and they wouldn't replace it but th he customer service rep explained as long as the repair m 

Business response:

Good afternoon Leslie, It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,073 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.