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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought a house that included this home warranty. So glad! The first year both outside & inside A/C broke. Took about 3 weeks to diagnose & repair each one. We just used a window unit both times until it was repaired. Washing machine broke & it took 3 weeks also. Even with the 3 week wait, it saved us a lot of money. Just wish they could do repairs faster. We renewed after the first year.
good service after all the problems they give me.
American Home Shield is a great home warranty company. It could work on making phone time a lot quicker.
Responsive 80% of time. Good service people, timely, and knowledgeable. I have had a contract w them for 4 years. The only difficulty we experienced was with a plumbing company that was dragging its feet to fix a tankless hot water heater. I complained and American Home Shield spoke to vendor, we got it fixed. It took almost 6 weeks.
Very good tech support and knowledgeable technicians.
Since my dryer was broken down twice within 60 days, I only had to pay the $100 service fee once. AHS customer service is very polite and willing to find out the answers to my questions and the service contractor was extremely nice, accurate and professional.
Great phone support. Technician was very professional and on time. Problem resolved
For the most part this company American Home Shield is very good. The only problem I have is you have to pay for Freon. They only pay the first 10.00. When your system has a leak and is repaired, the Freon should be included.
Great customer service. Professional employees.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,110 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.