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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,968 reviews
Paula Hiett's profile image
Paula Hiett 
2 years ago

Liked the promptness they handled my claim with. Everything went smoothly 

Business response:

Dear Paula, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Michael O'Connor's profile image
Michael O'Connor 
2 years ago

We had a veryloud noise issue coming from the tankless water heater. The first plumbing company that AHS sent could not fix the issue because they did not work on that brand. AHS sent another plumbing company and their rep diagnosed the problem, fixed it and the water heater has been running quiet ever since. 

Business response:

Dear Michael, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Larry's profile image
Larry 
2 years ago

I liked the speed of setting up a repair visit by Myers HVAC. I liked the tech, named Jamie, because he was on time, professional, knowledgeable, and personable. He identified the problem and fixed it totally within about 25 minutes. Well done all around. Thank you to Jamie, to Myers, and to American HomeShield! 

Business response:

Dear Larry, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Dennis's profile image
Dennis 
2 years ago

They do what they say. No one can predict the future, but if you have a home appliance go down, this will save you money, period. I called them 3 times, for three different devices in the last 3 months. The did what they said. 

Business response:

Dear Dennis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Ruby's profile image
Ruby 
2 years ago

Prompt response and professionalism, friendly and helpful staff. American Home Shield is the best coverage you can ever have for your home. Thank you for a great service. 

Business response:

Ruby, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Eduardo's profile image
Eduardo 
2 years ago

Very Convenient. Customer service was right on the money. 

Business response:

Eduardo, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Silvestre's profile image
Silvestre 
2 years ago

very fast respond after i make my request online very happy 

Business response:

Dear Silvestre, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Lauren's profile image
Lauren 
2 years ago

The company assigned, called when they said they would and followed through in a timely manner to confirm an appointment time. When they came they were knowledgeable and got the washer fixed quickly. 

Business response:

Dear Lauren, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Jerry Williams's profile image
Jerry Williams 
2 years ago

I have had AHS on two houses for many years. Anytime I have had a claim, even if there was a problem with the vendor, AHS made it right and got the problem solved. I would recommend AHS for a home warranty. 

Business response:

Jerry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,968 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.