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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,640 reviews
Gina Roscigno's profile image
Gina Roscigno 
a year ago

The past two service requests I made were for my HVAC. Heater and Air. The two companies that were assigned and the service technicians that came were excellent. 

Business response:

Hi Gina, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Rebeca Garcia's profile image
Rebeca Garcia 
a year ago

As a home owner we get enough stress by fixing one thing and another is a never ending story. When my husband and I heard about American Home Shield we did a little research on this company and decided to try and from the moment we contacted the customer service was so helpful and great, very professional they were able to answer all our questions about what they offered depending on your needs or how much do you want to get covered in your house or appliances. When ever we need help with one of the furnaces (we have 3) I lo... read more

Patrick Grona's profile image
Patrick Grona 
a year ago

Good timing. Good communication. Finish the work at right time. The garbage disposal works very well as it is a new replacement. Glad to have right person coming here. It is amazing to have it done. I recommended American Home Shield as it is very easy to contact. 

Business response:

Hi Patrick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

EDGARDO's profile image
a year ago

Great customer service. Very responsive and quick to resolve any claim issues. 

Business response:

Hi Edgardo, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lanny Smith's profile image
Lanny Smith 
a year ago

Great response time and repairs. Has been a great experience! 

Business response:

Hi Lanny, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

KATHY's profile image
a year ago

Every time something breaks they send someone out in a few days and fix the problem. 

Business response:

Good afternoon Kathy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

JONATHAN's profile image
a year ago

American Home Shield is the best. They cover all my home appliances and pool systems. Plus much much more. They have paid 100% of the time and have replaced not repaired my refrigerator and hot water heater. Repaired my AC Systems(2) Central Systems multiple times and always with professional, knowledgeable, highly reputable repair companies that you would be calling yourself if you didn't have AHS. 

Business response:

Hi Jonathan, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

VELVET's profile image
a year ago

Yes I have! I’ve used yall about 5 times. Always very professional and complete the job. 

Business response:

Hi Velvet, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

REBECCA's profile image
a year ago

FIrst time I ever had one man come out and fix everything in one visit. 

Business response:

Hi Rebecca, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,640 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.