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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,840 reviews
Shirley's profile image
Shirley 
2 years ago

Quick response and affordable coverage. I feel confident knowing I have American Home Sheild. 

Business response:

Hi Shirley, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jesse Lujan's profile image
Jesse Lujan 
2 years ago

Everything was great wonderful tech was great prompt and professional 

Business response:

Hi Jesse, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

PATRICIA's profile image
PATRICIA 
2 years ago

The payment you pay before you get service for your repairs is to high. But the contractor was very perfessional and on time. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Deborah Hines's profile image
Deborah Hines 
2 years ago

The call center people are very hard to understand, and they don't under English very well. Also, they do not pay for a new AC compressor, only a refurbished one. 

Business response:

Thanks for sharing your experience with us. We are working daily to improve the overall customer experience. 

Sharon Bruscher's profile image
Sharon Bruscher 
2 years ago

Very responsive to our needs and got us a new water heater rapidly. The plumbing company was excellent. My only complaint is the large amount we had to pay out of pocket for labor and parts when we believed that American Home Shield covered everything. 

Business response:

Thanks for sharing your positive feedback. 

Lily's profile image
Lily 
2 years ago

I love that I didn’t need to speak to anyone. I logged into the website and filed my claim. I received notification right away that a vendor was assigned and would be contacting me. The entire process was easy and fast! 

Business response:

Hi Lily, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Donald's profile image
Donald 
2 years ago

The contractor assigned was accommodating 

Business response:

Hi Donald, Thank you for your feedback! We hope you continue to enjoy American Home Shield. 

Kabir Parikh's profile image
Kabir Parikh 
2 years ago

I am a long time customer of AHS. They have always preserved my budget. 

Business response:

We're glad to hear your experience went well. 

Frank's profile image
Frank 
2 years ago

They were able to repair my refrigerator. 

Business response:

Hi Frank, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,840 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.