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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It all depends on the contractor. Some are good and others not so good.
Business response:
Hi Joan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
My refrigerator stops producing cold air. AHS sent a contractor out, diagnosed the problem, order the parts once he got the approval and was able to fix the issue.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have made 3 claims, and I am pleased with the ease of requesting service online and the prompt scheduling.
Business response:
Hi Lorraine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS has the best auto phone system with quick access to a live rep. They have been working with parties involved and never dropped the ball. I'm now waiting for an e-mail (only been a day) listing my options for a replacement.
Business response:
Thanks for letting us know everything is working out for you!
It takes a long time to get service after you put in the service request.
Business response:
Thanks for sharing. We are working daily to improve the overall customer experience.
very effective responds. receive a call back within 24hr
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Timely response to claims and covers all my home problems. Because of AHS I have peace of mind that my valued family home is in good hands.
Business response:
Hi Genevieve, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
because they get the job done with pros.
Business response:
Thanks for sharing your positive feedback.
They were on time and scheduled the company quickly
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,841 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.