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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,986 reviews
Andy's profile image
Andy 
3 years ago

Fast with no problem good service from the company that was sent out 

Business response:

Hi Andy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Robin Robert's profile image
Robin Robert 
3 years ago

This time it was great I had an issue with them on a another service call 

Business response:

Hi Robin, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Javelin Anderson's profile image
Javelin Anderson 
3 years ago

I got a call right away when requested service.I repair person was so sweet and professional.Very nice man. 

Business response:

Thanks for sharing your positive feedback. 

Timothy Felton's profile image
Timothy Felton 
3 years ago

I’d like that my product got fixed an appropriate time 

Business response:

Hi Timothy, Thank you for your feedback! 

DONALD's profile image
DONALD 
3 years ago

Always send quality contractors that get the job done. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Karen Nuccio's profile image
Karen Nuccio 
3 years ago

We have been with them for quite a few years and a claim has never been denied. We are emailed promptly with a phone number of the company that will be repairing the item in our home. Ace 10 has always come out promptly and done a great job. So have a couple of the other companies we have used. 

Business response:

We're glad to hear your experience went well. 

Michael Henry Ross's profile image
Michael Henry Ross 
3 years ago

I consider American Home Shield to be a superb company that does consider customer service a priority. The only reason it did not receive 5-stars is because they have raised rates over time. The contract does state they do not have to notify you of a rate increase - that, to me is not a 5-star company. Otherwise, very easy to work with and definitely pays attention when I need something. 

Business response:

Your feedback is greatly appreciated. 

Kristine Williams's profile image
Kristine Williams 
3 years ago

Used to service to rekey house. All went well and rep was professional 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Ivory Perry III's profile image
Ivory Perry III 
3 years ago

Fast service. Saved me a lot of out-of-pocket expenses. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,986 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.