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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,986 reviews
PAMELA's profile image
PAMELA 
3 years ago

I've been with AHS 20 years. I don't use it much, but when I need them, they almost always come through. I think they are very fair and recommend AHS all the time. 

Business response:

Hi Pamela, Your patronage over the past 20 years is more than appreciated! We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Marilyn A Nazzarini's profile image
Marilyn A Nazzarini 
3 years ago

When I had an issue they were very professional and I didn't have to wait for them to connect me to the company that would be taking care of the problem. 

Business response:

Your feedback is greatly appreciated. 

C. Watson's profile image
C. Watson 
3 years ago

AHS is convenient and sends out quality professionals every time. 

Business response:

Your feedback is greatly appreciated. 

Abby Smith's profile image
Abby Smith 
3 years ago

I had a good customer service experience when I was getting a quote. They explained everything well where I could understand. Everything has been affordable and fast also. I now have services with them and don’t plan to switch 

Business response:

Hi Abby, I would like to thank you for your feedback to American Home Shield. We hope you continue to enjoy AHS and the coverage that we provide to ease the stress of home repairs. 

Kirk A's profile image
Kirk A 
3 years ago

Very timely response to our issues with our furnace 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Donald Distance's profile image
Donald Distance 
3 years ago

Good customer service. Timely response & good follow-up. Contractor's we're professional, polite and courteous. Got the job done in a reasonable amount of time. 

Business response:

Your feedback is greatly appreciated. 

Bao Dinh's profile image
Bao Dinh 
3 years ago

AHS pretty much covered for my appliances! Only thing is that some of the labor fee wasn't covered, it's still cost a bit there. If AHS can deal with the contractors and have those fees down. It'll be even better!!! 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mark Arnold's profile image
Mark Arnold 
3 years ago

I am overall pleased with AHS although I believe they are starting to price themselves for me continuing their service if their monthly rates keep going up. 

Business response:

Hi Mark, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Gavonta Hopson's profile image
Gavonta Hopson 
3 years ago

Excellent and comprehensive Coverage. Customer service is very responsive. 

Business response:

Hi Gavonta, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,986 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.