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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service and the interpretation of the fine prints of the warranty itself
Business response:
Hi Teresa, Thank you for your feedback about your AHS experience. We would be glad to speak with you yo assist with your coverage concerns.
They took care of my problem in an efficient and timely manner
Business response:
Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
most of the time AHS has licensed contractors to work on your item
Business response:
Thanks for letting us know everything is working out for you!
Yes, your Applances is no repairable they will replace it.
Business response:
Thanks for sharing your positive feedback.
Quick response. Solved problem efficiently.
Business response:
Hannah, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
AHS provides prompt service. They make sure that the customer is happy with the service provided by the technicians.
Business response:
Hi Nikki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I was stoked that the repair was covered and that it was carried out in a timely manner.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Very courteous and hassle free, no questions asked and willing to help me resolve my problem asap. Have had 2 different incidents at which time AHS has gone above and beyond to meet and exceed my expectations. Highly recommended.
Business response:
Thanks for letting us know everything is working out for you!
AHS used to be a 5-Star company but they have done some things to lessen this rating over the past few years. Example: they sent out a fridge person who had zero idea how to fix our ice machine and damaged it in the process after using a you tube video to attempt to fix it. They also sent another service person who also did not know how to fix it., and wanted to send back the original guy who damaged our fridge to “fix it” after learning that he was incompetent. They also refused to pay for two people (rather than 1) to carr... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,884 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.