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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,884 reviews
JIMMY's profile image
JIMMY 
2 years ago

Home shield apparently looked at our history with our washer and dryer and decided to replace it after talking to us . They gave us an Ecard to Lowes or go on line to shop. We think we will be able to replace both the washer & the dryer with the amount they gave us Thank You AHS 

Business response:

Hi Jimmy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Heidi's profile image
Heidi 
2 years ago

I liked that they stayed on top of it and checked on us and the progress 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Zoraida Perez's profile image
Zoraida Perez 
2 years ago

Always fix my problem and come out when I need them 

Business response:

Thanks for sharing your positive feedback. 

RK's profile image
RK 
2 years ago

Very helpful on keeping our air conditioner in good working order before the heat really hit by recommending it to be serviced 

Business response:

Thanks for letting us know everything is working out for you! 

Phil's profile image
Phil 
2 years ago

Got a good technician to fix our refrigerator sooner than later 

Business response:

Hi Phil, We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide! 

Frank Fallon's profile image
Frank Fallon 
2 years ago

They did what I expected for the price I pay for their services. 

Business response:

Hi Frank, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Carlos's profile image
Carlos 
2 years ago

Excellent service, having a home insurance gives you a peace of mind. 

Business response:

Hi Carlos, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​ Sincerely, ​Mariah 

Tayhlia Fuller-Bey's profile image
Tayhlia Fuller-Bey 
2 years ago

The contractor was great and they always are. The customer service for AMS is not very good. I get a script answer and the language barrier makes it even more frustrating when you are trying to get heat or air. It took way too long and too many calls for service 

KELLY's profile image
KELLY 
2 years ago

I have used my AHS plan several times within the past 3.5 years and I have never been disappointed with the quality of their repair vendors. AHS makes it very easy to report a claim, they are super responsive and their communication is great because they provide you with updates, advise who will be contacting you and coming to your home to complete the repair. The plan is comprehensive and affordable! 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,884 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.