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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,884 reviews
Doshi D.'s profile image
Doshi D. 
2 years ago

The customer rep was great She took time and was very patient and helpful 

Business response:

We're glad to hear your experience went well. 

CATHERINE MARGIOTTA's profile image
CATHERINE MARGIOTTA 
2 years ago

I like they answer the phone and are very helpful all the time 

Business response:

Catherine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

KENNETH J KINNEY's profile image
KENNETH J KINNEY 
2 years ago

American Home Shield has always been able to match us with the right company for all our needs. 

Business response:

We're glad to hear your experience went well. 

Joan Case's profile image
Joan Case 
2 years ago

they handled my claim very well as I needed help with my clothes dryer and they sent a representative to deal with it. When it could not be repaired, I was given the opportunity to select a new one which is being installed next week. I am excited to receive it. 

Business response:

Thanks for sharing your positive feedback. 

SUSAN's profile image
SUSAN 
2 years ago

The people I’ve spoken with on the phone have always been very helpful and patient. The company has always covered everything the contract covers with no hassle, and they’ve explained thoroughly why something wasn’t covered. Honest, easy to work with. 

Business response:

Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Hajra M Masood's profile image
Hajra M Masood 
2 years ago

the technicians are alway very professional. 

Business response:

Thanks for letting us know everything is working out for you! 

SHALANA's profile image
SHALANA 
2 years ago

I like that they are very professional and that they respond to you quickly. 

Business response:

Hi Shalana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

GEORGEANNA TURPIN's profile image
GEORGEANNA TURPIN 
2 years ago

So far everything has been resolved in a timely fashion. 

Business response:

Hi Georgeanna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

San's profile image
San 
2 years ago

Great customer service, good web app to schedule appointments, and a system to track service appointments 

Business response:

Hi San, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,884 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.