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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The rep was helpful with my repair request and with handling my frustration over the first company dispatched for the repair.
The whole process was easy. I unfortunately had a claim. Getting a hold of a rep was easy. The repairman came out and quickly fixed the problem. I also appreciated the communication along the way. I received reminders of the visit, the name of of my repairman, as well as updates for when he was close by.
timeliness of response. and finding the problem quickly
I have used AHS for almost 20 yrs! I am now on a fixed income and concerned about costs like everyone! Their service has always been stellar and their customer service is awesome! They actually take the time to listen to their customers! They know the importance of keeping longterm customers!! I would recommend them to anyone!!
We use American Home Shield and it is the best decision we've made since owning our home. We haven't had a lot of issues but for the few ones that we've had, it was a breeze getting them taken care of through AHS and their customer service is helpful and friendly.
Every time I had a claim an appointment was promptly scheduled and a serviceman showed up when he said he would. The only problems I had was when my wall air conditioner quite working and the serviceman looked at it and said there was nothing that one could do except replace it but apparently he told AMS that it was a window air conditioner being used as a wall air conditioner and they didn't cover window air conditioners. Then right around Christmas and it was zero outside my boiler quit and the same guy that looked at my a... read more
Our refrigerator went out on us. American Home Shield sent someone to repair it but it wasn’t repairable. They replaced our refrigerator with a brand new one! We really appreciate all of the support and guidance that they gave us.
Quick attention to needs. So glad we changed insurance warranty companies.
Fast response and even though they could not service my a/c, the company they sent was fair and did an exceptional job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4 star rating with 147,455 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.