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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,935 reviews
Mohamed's profile image
Mohamed 
2 years ago

Very professional and knowledgeable about my A/C unit. Fast service! 

Business response:

Thanks for letting us know everything is working out for you! 

Veronica's profile image
Veronica 
2 years ago

Lately I have had excellent service I've had some frustrating experiences in the past 

Business response:

Hi Veronica, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Calvin Holland's profile image
Calvin Holland 
2 years ago

Because they're very professional and efficient and they did everything in the shortest possible time. 

Business response:

Hi Calvin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Laura Phillips's profile image
Laura Phillips 
2 years ago

Easy to file a claim, it was the first day that they assigned someone to my claim. They did an assessment over the phone. Ordered the parts, called to set up a time. The service man was great, very nice , cleaned up afterwards and all fixed. Very happy 

Business response:

Hi Laura, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

VINOD MEHTA's profile image
VINOD MEHTA 
2 years ago

Most recent experience was prompt, fair priced, and corrected the issue rapidly. Over the last three years, your service has been steadily improved. Not quite 5 stars yet (what you don't cover as included in repairs, e.g., moving the water heater to access and repair a plumbing leak) is not yet fully satisfactory, but you are getting there. 

Business response:

Thanks for sharing your positive feedback. 

Jacqueline Atkins's profile image
Jacqueline Atkins 
2 years ago

Good Service, though sometimes slow. thanx 

Business response:

Hi Jacqueline, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tomas's profile image
Tomas 
2 years ago

The ervice was great, no issues with payment, prompt and courtesy in handling my problem. Would recommend them to anyone 

Business response:

We're glad to hear your experience went well. 

Jean Pierre sabimpa's profile image
Jean Pierre sabimpa 
2 years ago

Very nice job on time and very helpful company 

Business response:

Hi Jean, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Jordan Turgeon's profile image
Jordan Turgeon 
2 years ago

Covered most of our problems. Contractor stated that AHS will claim that functional problems are cosmetic and possibly not cover them so we should pick and choose what we have repaired/replaced. A little of hassle but otherwise ok experience. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,935 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.