American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,033 reviews
Maxine's profile image
Maxine 
3 years ago

I was grateful to have a policy with AHS when my AC unit quit working. Through AHS I was able to replace it for a much discounted new unit. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Edward Skinner's profile image
Edward Skinner 
3 years ago

My experience with American Home Shield has been a very positive one. They are very responsive and have been quite helpful when I have contacted them has been very good. They are Very responsive 

Business response:

We're glad to hear your experience went well. 

Holly Zelm's profile image
Holly Zelm 
3 years ago

Great, prompt service. Problem resolved. 

Business response:

Hi Holly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mike Fissette's profile image
Mike Fissette 
3 years ago

Amazing service and quick responses. Love it. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Veronica V's profile image
Veronica V 
3 years ago

Quick response. Problem solved. Satisfied with results. 

Business response:

Thanks for sharing your positive feedback. 

Gary James's profile image
Gary James 
3 years ago

Had a lot of trouble with one claim to replace a refrigerator which took about 3 months 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Sherry Guthrie's profile image
Sherry Guthrie 
3 years ago

Difficult to get problems solved when some9goes wrong. Ahs and contractor tell me I need to talk to the other party. 

Business response:

Thanks for your review. If you are still in need of assistance, please reach out to us through our customer service line. 

Kimberly Sanders's profile image
Kimberly Sanders 
3 years ago

The quick response from AMS, and the service we received by the company responding to our problem. 

Business response:

Hi Kimberly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sherry Jones's profile image
Sherry Jones 
3 years ago

On June 16 you sent a plumber re: leak in shower master bath.He agreed there was a leak and told me I had to tear out the shower wall and drywall so he could get to the pipes. I did that on June 20. Called them back to inform them of that. He returned a couple days later and said the valve (sor some part..I don't know was so old. He did try.. he didn't have one and Home depot didnt. so he said he would keep trying and whole thing might have to be replaced. I said Just fix it..because my guest shower can't be used due to I ha... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,033 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.