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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took 6 months to get sunroom device right. The coldest months without heat. Thankful for success 6/26 for cool sunroom. Now house unit not working since 7/2. Shield found a way not to support calling evaporator coil replacement a "secondary" cause, not covered. I asked twice for a supervisor to call and explain to out of country reps. Was only told my responsibility.
AHS is very professional in dealing with your issues.
Great customer service. Efficient with connecting us to a contractor to help get our problem fixed ASAP. Happy we have this home warranty!
The servicer was very polite and informative. He was kind and respectful. Highly recommend!
The timely response to our request for service.
The technician arrived on time and while he did not have the parts, he returned as soon as he received it.
Customer service is excellent and the resolution time received for my home repairs has been outstanding.
My previous home warranty co. assigned me a repair person for my washing machine. There was regular delay in getting someone out, the tech came 3 times, $400 later we were told it was fixed but only 3 days later it stopped working again. This time our AHS Home Warranty was now active. When the tech came out assigned from AHS he came next day, did his own assessment, found the problem and fixed it the same day, first time! And it's still working.
Fast service very professional people very friendly
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4 star rating with 147,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.