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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took 6 months to get sunroom device right. The coldest months without heat. Thankful for success 6/26 for cool sunroom. Now house unit not working since 7/2. Shield found a way not to support calling evaporator coil replacement a "secondary" cause, not covered. I asked twice for a supervisor to call and explain to out of country reps. Was only told my responsibility.
AHS is very professional in dealing with your issues.
Business response:
Thanks for sharing your positive feedback.
Great customer service. Efficient with connecting us to a contractor to help get our problem fixed ASAP. Happy we have this home warranty!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The servicer was very polite and informative. He was kind and respectful. Highly recommend!
Business response:
Hi Nicole, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The timely response to our request for service.
Business response:
Hi Cleophus, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The technician arrived on time and while he did not have the parts, he returned as soon as he received it.
Business response:
Thanks for letting us know everything is working out for you!
Customer service is excellent and the resolution time received for my home repairs has been outstanding.
Business response:
Atreeia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
My previous home warranty co. assigned me a repair person for my washing machine. There was regular delay in getting someone out, the tech came 3 times, $400 later we were told it was fixed but only 3 days later it stopped working again. This time our AHS Home Warranty was now active. When the tech came out assigned from AHS he came next day, did his own assessment, found the problem and fixed it the same day, first time! And it's still working.
Business response:
Thanks for letting us know everything is working out for you!
Fast service very professional people very friendly
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,941 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.