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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,941 reviews
Misiunas's profile image
Misiunas 
2 years ago

They have been quick and attentive to our requests. Easy to manage through a claim and 24 hour access! 

Business response:

Hi Misiunas, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Edward Wright's profile image
Edward Wright 
2 years ago

Excellent customer service. Excellent Contractors. the problem gets fixed or replaced. 

Business response:

Hi Edward, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

LAURA DEPERSIA's profile image
LAURA DEPERSIA 
2 years ago

agent was professional and understood what I was telling her 

Business response:

Thanks for letting us know everything is working out for you! 

shawn owens's profile image
shawn owens 
2 years ago

Very good 👍, service is prompt and on points 👉 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Stephanie Keener's profile image
Stephanie Keener 
2 years ago

I called with a problem and it was resolved quickly and professionally. 

Business response:

Hi Stephanie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jeffrey's profile image
Jeffrey 
2 years ago

Prompt service calls and quality work repairs and/or replacements 

Business response:

Hi Jeffrey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

William Petrone's profile image
William Petrone 
2 years ago

Ease of getting service which keeps my home in shape better 

Business response:

Hi William, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Nicole Burton's profile image
Nicole Burton 
2 years ago

There needs to be better customer service. Mainly there needs to be agents stateside who can be understood. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marko Tomazovich's profile image
Marko Tomazovich 
2 years ago

Delays from diagnosis to repair takes too long. 

Business response:

Thanks for sharing. We are working daily to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,941 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.