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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
website was easy to navigate to log a service call. Response was quick
Business response:
Hi Edward, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS service is reliable, prompt and efficient. The ONLY issue I've had was the contractors are chosen by AHS, rather than the member-but having said that-my experiences have been 100% positive with the professionals they have chosen for my repairs.
Business response:
Thanks for letting us know everything is working out for you!
The service personnel were polite and understood exactly what my issue was. The service gentleman was prompt and knowledgeable. He proceeded to complete the task promptly and efficiently. An added benefit is that he was neat and professional as well as cleaning up the area when the problems solution was finalized. Jason, the technician should be complemented.
Business response:
Hi Neil, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I was double charged the service fee We have had a tech at our home 4 times over a year and a half before they finally decided to replace the fridge.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
I appreciate how easy it is to request service and I like the email and text updates that keep me informed.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Things have improved in the past year ... Better about repairing and less apt to push replace
Business response:
Hi Gary, Thank you for your feedback! We hope you continue to enjoy American Home Shield.
Yes and no, it’s nice to have someone come to your home to look at an appliance but it’s another to get them to replace it.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
quick resolution to problem. was able to submit request online
Business response:
Hi Johnnie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Friendly welcome and thorough explanation of benefits.
Business response:
Hi Eryn, We appreciate your feedback and hope you continue to enjoy American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,990 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.