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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,031 reviews
Dee O's profile image
Dee O 
2 years ago

Used this company for 11 years never any issues always came out asap when something was not working .I moved and tried a new company they were much cheaper and d took weeks to come out.i switched back to ahs paid the extra and had peace of mind.when you buy a new home things mysteriously break ahs fixes everything inckuded in your package which is awesome.after 3 years.. I really had no issues in my home at all. If you want fast service and items in your home fixed correctly and promptly i.e heating and air-conditioning pay ... read more

Business response:

Dee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

James Williams's profile image
James Williams 
2 years ago

The process is pretty much as promised. Customer service is reliable 

Business response:

Thanks for sharing your positive feedback. 

Douglas Wilson's profile image
Douglas Wilson 
2 years ago

AHS is great, but I wish there were an option to ensure replacement of large systems when they fail. 

Business response:

Hi Douglas, Thank you for your feedback! We hope you continue to enjoy American Home Shield. 

Bob Davies's profile image
Bob Davies 
2 years ago

They have been here for me and the service that they provide is everything that has been said. 

Business response:

Thanks for sharing your positive feedback. 

nadia jacobs's profile image
nadia jacobs 
2 years ago

good service great support strongly recommend. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Gilbert Lawrence Jr's profile image
Gilbert Lawrence Jr 
2 years ago

The tech that showed up at my house was awesome. Unlike the guy that came last year and didn't do anything. He cleaned everything. Checked all the levels. Made sure everything was in good working condition. 

Business response:

Your feedback is greatly appreciated. 

Elizabeth Curran's profile image
Elizabeth Curran 
2 years ago

AHS assigns contractors to your issue quickly. 90% of those contractors reply very quickly and get out and fix your problem right away. When my washer couldn't be repaired they made getting the replacement very easy with several options. 

Business response:

Hi Elizabeth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cheryl N Massey's profile image
Cheryl N Massey 
2 years ago

professional, on time, great communication 

Business response:

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Dorothy Walker's profile image
Dorothy Walker 
2 years ago

A great experience. DUSTIN found and fixed my central air. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,031 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.