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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,031 reviews
L. Jason Smith's profile image
L. Jason Smith 
2 years ago

Quick. Simple. Professional. Timely. Great experience on my most recent ticket. 

Business response:

Hi Jason, Your feedback is appreciated and we hope you continue to enjoy the professionalism that we provide! 

Courtney Harrel's profile image
Courtney Harrel 
2 years ago

I found them to be very reliable and courteous 

Business response:

Thanks for sharing your positive feedback. 

ERLINDA's profile image
ERLINDA 
2 years ago

Top professional and ahs was very fast . 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JOHN's profile image
JOHN 
2 years ago

Timeliness has been inconsistent over the years. We have had some great service and some that was less than good. There has been some language challenges with some of the service companies we have worked with that lead to a lot of frustration. We have been a customer for 19-20 years and don't always think that you are covering enough of expenses for fixed or replaced equipment. We also don't think that we should have to pay extra for emergency service as we are paying for a service whether a small repair of an emergency like... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rachel Castillo's profile image
Rachel Castillo 
2 years ago

I love American Home Shield! Ever since a friend of mine told me about them I signed up with them and have been using them for almost 2 years. The only thing I would like American Home Shield to send out letters to customers to let them know when the contract is about to expire. Not every one remembers the expiration date. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dianne Sawtelle's profile image
Dianne Sawtelle 
2 years ago

Quick response and courteous service. We were paired with a very professional service company. 

Business response:

Hi Dianne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

LeNora Wilcox's profile image
LeNora Wilcox 
2 years ago

Timely response and response from company assign to problem 

Business response:

We're glad to hear your experience went well. 

PAUL GERBER's profile image
PAUL GERBER 
2 years ago

Fort the first time, the problem was resolved within 15 min and fixed on the first visit 

Business response:

Thanks for sharing your positive feedback. 

Tracey Golay's profile image
Tracey Golay 
2 years ago

I like that it was partially resolved. I do not like the time it took. I have suggestions. Promised return calls from various company departments never received. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,031 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.