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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The promptness of the repairman to be on time when scheduled.
Business response:
HiJames, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We had a good experience with our re-key technician but Alvarez Pools, who they sent out for our pool filter, seemed very shady. We had a second opinion who basically completely disagreed with their diagnosis and said that it sounds like Alvarez Pools was trying to scam us, and that AHS has called them out to give second opinions after Alvarez Pools many times. It feels like they are trying to get out of covering what should be included in the deal. Hopefully AHS will correct this after the 2nd opinion.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Quick response, and we got set up with a competent repairman the next day.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They only paid for a minimal amount of the freon.
Business response:
Thanks for sharing your experience.
Excellent service. Had someone out a day later to fix our dishwasher. The repair person was very good and personable. Thank you. Service was awesome!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They took care of my problem and the service guys were great
Business response:
Your feedback is greatly appreciated.
They send out quality professionals. They have always responded to our requests quickly.
Business response:
Hi Laurie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I had my washing machine broken, my dryer and my A/C all of this in the same month. I got a new machine-dryer fixed and a pay out Funds toward a new A/C. I had a 2nd option on the A/C who didn’t agree with the 1st AHS gave me no problem and took the 2nd opinion. So I am well please how they handle 3 big jobs in the same month
Business response:
Hi Barbara, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The service person they sent was knowledgable and fixed our appliance efficiently after ordering parts. Everything worked out well!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,872 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.