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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,298 reviews
Carolyn Kumm's profile image
Carolyn Kumm 
2 years ago

I'm very happy in general with the American Home Shield, but in my area, sometimes it is hard to find a repair person and the wait time is entirely too long when you have a refrigerator/system out, and there is no one in the area to come help 

JACK's profile image
2 years ago

Needed plumbing service, completed on line request. 

Jacie Gulack's profile image
Jacie Gulack 
2 years ago

I've been very satisfied, but I needed my microwave replaced and the model they selected didn't match my kitchen. I opted to purchase my own but had no idea they wouldn't help me in arranging the install. It's been a huge hassle, but overall, it's a good company. 

William's profile image
2 years ago

I called, they came, problem got solved. 

JS's profile image
2 years ago

Quick and effective service! Great customer service. 

Vernette's profile image
2 years ago

I have had AHS for over 10 years. I am satisfied with the service that is offered. However your billing dept. I had a problem with about 10 days ago. I was charged for my monthly service twice and I only approved bill pay from my bank once. I tried to resolve this and the customer service representative couldn't help me. I went round & round with her for over 20 min, I finally asked for her supervisor & spoke with her & still did not get this resolved. She said I had approved (I don't recall doing this) to have the charge ta... read more

Frank's profile image
2 years ago

Quick and efficient. The company sent to repair my a/c were very professional and on time. Very satisfying experience. 

Charlotte Jones's profile image
Charlotte Jones 
2 years ago

the repair rep was professional and was able to make the necessary repair. 

David Arnold's profile image
David Arnold 
2 years ago

American Home Shield in itself has good response to our needs, however we have had experience with one plumbing company who is difficult to contact and basically are non-responsive. On the last service request I ended up arranging for a different plumber who was prompt, courteous and great service. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,298 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.