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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The time to set an appointment was quick. The appointment itself was handled quickly, friendly, and repairs were done with a single visit.
Business response:
Thanks for sharing your positive feedback.
Overall it was good, but I was responding to a letter that spoke of discounted rate, but was quoted the same rate I had been several months ago.
Business response:
Hi George, Thank you for your feedback! We hope you continue to enjoy American Home Shield.
They were GREAT! when I put a service request in for my pool pump, I received a reply back in no time at all! They sent out "At Your Pool" and the replaced the motor with a new motor and got it back into service in no time flat!
Business response:
Thanks for sharing your positive feedback.
It just depends on what goes wrong as far as the appliance simple things like washers and dryers are easy but major appliances take a lot more time.
Business response:
Hi Angelique, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Mostly good experience.Very quick and easy replacement of our appliance. The selection of choices for replacement was extremely limited even in color, but we were able to find a comparable model that was acceptable.
Business response:
Thanks for letting us know everything is working out for you!
I think to much effort is spent on worn out items
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Professional and prompt. They hire the best local contractors to get your repairs done right the first time!!
Business response:
Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Always get resolution in the end and there are no hidden cost. The reasons we wouldn't give 5 stars are: 1. You can't choose your own service people 2. There's a time delay before the service people come to the house to evaluate the problem and 3. The service people don't seem to stock or have quick access to what seem like common replacement parts, so there's another delay while parts are ordered.
Business response:
Hi Alan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS has proven to me to have the ability to have qualified service technician and they handled the Minor and Major of any problem around our Homes
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,038 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.