This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy claim filing procedures and quick response!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
My air conditioner was out and because it happened over a weekend the service that it was given to didn't get notified until Monday. Went Saturday night and Sunday with out air conditioning. Would have been nice to have AHS to have emergency service for cases like this.
Business response:
Hi Gordon, I hate to hear about your most recent AHS service and the issues that occurred. I would be glad to speak with you to assist.
very honest, professional and got the job done timely
Business response:
Hi Bob, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They react quickly to service calls, and for the most part have good technicians working for them.
Business response:
Hi Fred, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Prompt service, and techs were adept in capacity and did really good job!! 2 thumbs up! AHS has made significant improvements since my initial membership as customer service was lackluster and Reps couldn’t speak English, additionally wait times were upward of 50 minutes. Now those issues are solved and we are very happy with service . 2 Thumbs up!
Business response:
Hi Bobby, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
AHS responded quickly following my phone call however, the HVAC company assigned was overloaded. The good news is that the HVAC technician was honest and very knowledgeable, mg AC unit was repaired and running again in short order; very pleased.
Business response:
Thanks for sharing your positive feedback.
They were very helpful and quickly and efficiently helped me as needed.
Business response:
Thanks for sharing your positive feedback.
I have had a great experience so far, the tat for someone to come out and check on us was amazing. The contractor was awesome and got everything done in a timely manner!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Works like it's supposed to. Make a call or even do online to schedule them. Easy and courteous
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,109 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.