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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,094 reviews
Alan's profile image
2 years ago

Always get resolution in the end and there are no hidden cost. The reasons we wouldn't give 5 stars are: 1. You can't choose your own service people 2. There's a time delay before the service people come to the house to evaluate the problem and 3. The service people don't seem to stock or have quick access to what seem like common replacement parts, so there's another delay while parts are ordered. 

Business response:

Hi Alan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alex's profile image
2 years ago

AHS has proven to me to have the ability to have qualified service technician and they handled the Minor and Major of any problem around our Homes 

Business response:

Thanks for letting us know everything is working out for you! 

Theresa Bradlow's profile image
Theresa Bradlow 
2 years ago

Service was good and professional. I had to call them and remind them to come and install the part. 

Business response:

Thanks for letting us know everything is working out for you! 

Rita Deckard's profile image
Rita Deckard 
2 years ago

It's easy to request services and prompt action 

Business response:

Hi Rita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Emily Boswell's profile image
Emily Boswell 
2 years ago

I'm still waiting for my issue to be resolved after 2 service appointments 

Business response:

Hi Emily, I hate to hear about your most recent service experience and the delay in service to fix the issues that need to be repaired. 

Nancy Lynn Strickland's profile image
Nancy Lynn Strickland 
2 years ago

I always know what to expect and they are easy to work with. 

Business response:

Thanks for sharing your positive feedback. 

Jan Ratliff's profile image
Jan Ratliff 
2 years ago

they were able to get service for my AC the next day 

Business response:

Thanks for sharing your positive feedback. 

Mason62of9's profile image
Mason62of9 
2 years ago

The experience I had with them was just fine, customer service qas good. Prices in the long run were high for my area. 

Daniel Lynds's profile image
Daniel Lynds 
2 years ago

Prompt and clear with good feedback and updates. 

Business response:

Hi Daniel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,094 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.