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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,087 reviews
sparkles mcdowell's profile image
sparkles mcdowell 
2 years ago

Great customer service. American Home shield had some came to the house within 48 hours repaired the pinhole in my pipes.. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Anna Rivera's profile image
Anna Rivera 
2 years ago

Prompt service and contractors have been professional. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Richard & Anissa Parks's profile image
Richard & Anissa Parks 
2 years ago

They have been great with getting a contractor out to fix our issues quickly. All we do is pay our service fee and issues are fixed by contractors. We had an issue once but they quickly resolved it. 

Business response:

Hi Richard & Anissa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

BARBARA's profile image
2 years ago

It’s quick, straightforward, and easy. I’m matched with a professional same day and have appointment schedule the very next day. 

Business response:

Hi Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Lauren Costine, PhD's profile image
Lauren Costine, PhD 
2 years ago

I have not heard back about finishing fixing my washer - I am annoyed it is taking so long 

Business response:

Hi Lauren, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. 

Lamont Hargrove's profile image
Lamont Hargrove 
2 years ago

They have Always resolved my problems without delay 

Business response:

Hi Lamont, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Gail Williams's profile image
Gail Williams 
2 years ago

Customer service was excellent. Fast turnaround for service provider. 

Business response:

Thanks for sharing your positive feedback. 

Jim King's profile image
2 years ago

Tech knew what he was doing completed the work fast. 

Business response:

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Mitul Pattni's profile image
Mitul Pattni 
2 years ago

When you call AHS, you talk to actual people, not a machine. They are very helpful and it clearly shows all the way down to the contractorwho also gives praise. 

Business response:

Thanks for letting us know everything is working out for you! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,087 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.