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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great customer service. American Home shield had some came to the house within 48 hours repaired the pinhole in my pipes..
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Prompt service and contractors have been professional.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They have been great with getting a contractor out to fix our issues quickly. All we do is pay our service fee and issues are fixed by contractors. We had an issue once but they quickly resolved it.
Business response:
Hi Richard & Anissa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It’s quick, straightforward, and easy. I’m matched with a professional same day and have appointment schedule the very next day.
Business response:
Hi Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I have not heard back about finishing fixing my washer - I am annoyed it is taking so long
Business response:
Hi Lauren, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.
They have Always resolved my problems without delay
Business response:
Hi Lamont, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Customer service was excellent. Fast turnaround for service provider.
Business response:
Thanks for sharing your positive feedback.
Tech knew what he was doing completed the work fast.
Business response:
Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
When you call AHS, you talk to actual people, not a machine. They are very helpful and it clearly shows all the way down to the contractorwho also gives praise.
Business response:
Thanks for letting us know everything is working out for you!
American Home Shield has a 4.8 star rating with 96,087 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.