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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,018 reviews
Bob Ermini's profile image
Bob Ermini 
2 years ago

Called for a problem w/air, next day service called to set up appointment. 

Business response:

Hi Bob, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Brandy Reinert's profile image
Brandy Reinert 
2 years ago

I love this company! We have been insured with them for many years now and have had to use them a handful of times. Each time has gone smoothly and efficiently. We have saved thousands of dollars on repairs…customer for life! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Charles V. Quartaro's profile image
Charles V. Quartaro 
2 years ago

Great customer service, resolve issues to customer satisfaction. Good listers and interested in satisfying customer needs. 

Business response:

Hi Charles, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Franci Shock's profile image
Franci Shock 
2 years ago

When something breaks down, it’s such a downer, but knowing I have this insurance, it makes it all better and the service has been excellent 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Donnell Cooper's profile image
Donnell Cooper 
2 years ago

The companies monthly fees are increasing every year. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

ashaki whatley's profile image
ashaki whatley 
2 years ago

They are very prompt and getting me good service. The contractors that are hired are very professional and great to work with and do a good job. 

Business response:

Hi Ashaki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

LISA's profile image
2 years ago

Very helpful though takes time for some services to call us 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Terry Walker's profile image
Terry Walker 
2 years ago

AHS has been wonderful, prompt and easy to deal with. However, I have been waiting for weeks to get my wall oven fixed. Nobody has contacted me, I think they lost me somewhere. 

Business response:

Dear Terry, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim 

Deborah E Evans's profile image
Deborah E Evans 
2 years ago

Courtesy, Skilled, efficient service! Prompt 

Business response:

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,018 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.