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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,902 reviews
Laurie Long's profile image
Laurie Long 
3 years ago

My problems have always been fixed.AHS responds quickly and follows up if there are problems. 

Business response:

We're glad to hear your experience went well. 

Diane Ciemny's profile image
Diane Ciemny 
3 years ago

It sometimes takes weeks to get contractor service. And they don't use local contractors. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

BRENDA's profile image
BRENDA 
3 years ago

Easy to work with. Responds in timely manner 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Carolyn's profile image
Carolyn 
3 years ago

American Home Shield has been a lifesaver for this 81-year-old lady who depends on them to repair anything that fails in my house. The most recent experience was a toilet that wouldn't turn off. Jeremiah replaced the faulty parts and everything is now working perfectly. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

RANDY SPIERS's profile image
RANDY SPIERS 
3 years ago

They promptly got repair personnel out to investigate problem. 

Business response:

Randy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Timothy Christoff's profile image
Timothy Christoff 
3 years ago

My experiences were always positive. Theyvwere quick to help, customer service was great. 

Business response:

Hi Timothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ana Delgado's profile image
Ana Delgado 
3 years ago

Always get helped and great costumer service 

Business response:

Hi Ana, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Patrick Sr. Frazier's profile image
Patrick Sr. Frazier 
3 years ago

Two years ago we moved into a house that is 10 years old so we knew we were going to have things like appliances start to have issues. We kept our subscription and have used it twice in the last year and have been very pleased with the outcomes. 

Business response:

Thanks for sharing your positive feedback. 

Sheila Wilson's profile image
Sheila Wilson 
3 years ago

Problem resolved, very pleasant technician 

Business response:

Hi Sheila, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,902 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.