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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,921 reviews
Gina McCulloch's profile image
Gina McCulloch 
2 years ago

Guidance and assistance. Follow up would be appreciated 

Business response:

Thanks for sharing your positive feedback. 

SCOTT's profile image
2 years ago

Most of the time they make the repairs needed or give you a new product. On our microwave, they didn’t get it all the way back to working. They couldn’t get the clock working, so they said that it was unnecessary for the microwave to work. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Michael Cole's profile image
Michael Cole 
2 years ago

Great and timely response. Dispatched the proper contractors and handled my needs professionally and swiftly. 

Business response:

Hi Michael, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Jenny R Borum's profile image
Jenny R Borum 
2 years ago

Generally very happy with service. Somewhat frustrated with communication from providers. 

Business response:

Thanks for sharing your positive feedback. 

Paula Krug's profile image
Paula Krug 
2 years ago

within hours of filing a request a repair person was here and took care of the problem. was very professional and polite. very pleased. much better than the last home warranty co. we had. 

Business response:

Hi Paula, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

CAROL's profile image
2 years ago

Ease of getting appointments Most of the time, I was connected to representatives I could understand; however there were a few that weren’t as clear. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ROBERT's profile image
2 years ago

The problem was solved with one visit quick and easy. 

Business response:

Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ganesh Latta's profile image
Ganesh Latta 
2 years ago

Easy online service request and very fast response. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Steven and Linell Myers's profile image
Steven and Linell Myers 
2 years ago

AHS did what were to do but it can take some time also the may not replace the item that is bad with the same maybe of less value than what was in staled before 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,921 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.