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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS did a quick and good job having my microwave assessed and replaced. The installation did not happen because company that delivered would not hook up external exhaust. The microwave replacement had external exhaust as the original one did but the delivvery folks said "they do not do that" so I had to go through the expensive and time to hire someone who did.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I expected more to be covered. The service was excellent, but I didn't expect to be paying out of pocket for things that I thought was covered.
Business response:
Hi Stephanie, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Excellent response, follow-up and solution to issues
Business response:
Hi Carla, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
AHS has supplied very good service. Their appliance Tech was quite knowledgeable. While their communications are frequent, sometimes the info is too brief. Otherwise I'm good.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent contractors. They respond quickly and efficiently
Business response:
Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Everything, the service, the length of time to have the problem fixed
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Good services, speedy service and satisfying service
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Every time I needed a service it was always quick and efficient
Business response:
Hi Kathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Perfect service timely and professional. I contacted the call center and explained my washer problem. It was immediately processed and a true professional technician called me and within a few days the problem was fixed. Job well done.
Business response:
Hi Masoud, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,935 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.