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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most experiences have been positive. They have replaced a washing machine, a water heater, and a pool pump when they were beyond repair. There have been a few times when things were not covered when I think they should have been. For example, a dishwasher was repaired mechanically, but the clips that held the drawer in place were not covered.
Business response:
Your feedback is greatly appreciated.
Excellent service and response time. Professional.
Business response:
Thanks for sharing your positive feedback.
I've used AHS for years. For a brief period I tried a different company (because it was less expensive) and was quickly disappointed. I went back to AHS. They have always had my best interest in mind, and have never failed.
Business response:
Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
fast professional service. Even though the service call price was 100.00 they found the problem in secounds
Business response:
We're glad to hear your experience went well.
THey are very responsive and choose great local firms to repond. Using AHS is one of my best decisions.
Business response:
Your feedback is greatly appreciated.
AHS so far has been very responsive especially when an initial service request is placed. I was a little disappointed how my last request to have a fridge repaired was a little dismissed after I asked for a different contractor due to the break in communication and delay with having a technician come to fix it in a timely manner. The originally contracted technician fixed the fridge and did good work, unfortunately it took a month from the day the request was placed, and food was lost.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
good experience repair was completed un a timely manner
Business response:
Thanks for letting us know everything is working out for you!
Because I put in a online request, they confirm and get working on finding a pro to come out and resolve the problem.
Business response:
Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We live in a rural area and they have always found someone to help us with our issues
Business response:
Your feedback is greatly appreciated.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,040 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.