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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,935 reviews
Trc W's profile image
2 years ago

Amazingly convenient! It takes like 30 seconds to put in a work order. I get a call within 12 hours and vendors out literally typically within 48 hours. I have NEVER, ever had an issue or concern with ANY of the vendors. They are all great! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Delores White's profile image
Delores White 
2 years ago

Fair price and quick service. Makes repairs less stressfull 

Business response:

We're glad to hear your experience went well. 

Max Loebig's profile image
Max Loebig 
2 years ago

Had an issue with hot water not coming through to bathroom washer & shower. Plumber fixed it, but after running laundry and taking a shower the next day, there was leaking from this water source. I asked for a call-back and the first rep I spoke with said since this issue was a result of the first call, it would be free. However, no appt was scheduled. I called back, and a different rep said that I needed to pay another $100 deductible because a leak is different than hot water. American Home Shield will nickel and dime its ... read more

Dalys A Morrison's profile image
Dalys A Morrison 
2 years ago

They are a very reliable they follow up and make sure the work is done 

Business response:

We're glad to hear your experience went well. 

Dennis Dooley's profile image
Dennis Dooley 
2 years ago

Am happy they service but for my AC, given I live in Las Vegas, I wish they would have replaced the part. 

Business response:

Thanks for sharing your positive feedback. 

Cecilio's profile image
2 years ago

I like AHS because I know I can depend on them! 

Business response:

Hi Cecilio, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. ​Sincerely,​Mariah 

James DuPuy's profile image
James DuPuy 
2 years ago

Repair was done properly and fast, once I received the parts. 

Business response:

Thanks for sharing your positive feedback. 

Joan Rawlings's profile image
Joan Rawlings 
2 years ago

They scheduled service quickly. I didn't have to wait weeks (like with the former company.) 

Business response:

Thanks for letting us know everything is working out for you! 

Elmira's profile image
2 years ago

i am happy with AHS. I had experience with other companies before, where customer support had room to improve. I am with AHS for the last several years and am happy to stay for even longer. The team is good to listen to you and adopt your requirements and uniqueness, if you like to work with a specific contractor you can with providing a strong reason justification. thank you! 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,935 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.