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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,041 reviews
Paula Krug's profile image
Paula Krug 
2 years ago

within hours of filing a request a repair person was here and took care of the problem. was very professional and polite. very pleased. much better than the last home warranty co. we had. 

Business response:

Hi Paula, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

CAROL's profile image
CAROL 
2 years ago

Ease of getting appointments Most of the time, I was connected to representatives I could understand; however there were a few that weren’t as clear. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ROBERT's profile image
ROBERT 
2 years ago

The problem was solved with one visit quick and easy. 

Business response:

Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ganesh Latta's profile image
Ganesh Latta 
2 years ago

Easy online service request and very fast response. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Steven and Linell Myers's profile image
Steven and Linell Myers 
2 years ago

AHS did what were to do but it can take some time also the may not replace the item that is bad with the same maybe of less value than what was in staled before 

Business response:

Your feedback is greatly appreciated. 

Jamar Goodman's profile image
Jamar Goodman 
2 years ago

It's a great service well worth the money and at a good price. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Mike Miller's profile image
Mike Miller 
2 years ago

most repairs I have had done cost about the same as the deductible I had to pay 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

LaSydia Patterson's profile image
LaSydia Patterson 
2 years ago

I had 2 open orders at 2 different properties. I don't know which one is being asked for. If you can identify which property, I can more intelligently answer your survey. 

JONI's profile image
JONI 
2 years ago

I liked being able to pay a $100 deductible to have AHS contact the plumber and the plumber repair my water heater. You cannot beat that deal or service 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,041 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.