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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,902 reviews
Len Cava's profile image
2 years ago

No fuss repairs and no unexpected expenses! 

Business response:

Hi Len. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. 

Thomas Coll's profile image
Thomas Coll 
2 years ago

Dryer repair company could not repair after 3 trips 

Kim Kelly's profile image
Kim Kelly 
2 years ago

I am able to easily get a request for service over the phone in minutes to repair whatever is not working in my home. Plus, they have a repairman sent to my home within days. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Thomas Holcombe's profile image
Thomas Holcombe 
2 years ago

quick to get the job done with a great attitude 

Business response:

Hi Thomas, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Brigitte Richards's profile image
Brigitte Richards 
2 years ago

I got immediate answer to my request when I completed an online claim 

Business response:

Hi Brigitte, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

KAYE's profile image
2 years ago

American Home Shield is the best home warranty compay that I have dealt with. The majority of the time claims are approved and handled quickly and professionally. They always follow up to be sure I am happy with results. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

FAYE's profile image
2 years ago

I only have a small amount of experience at this point. Although I am impressed, I believe it is possible over time to see even more positive interactions. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ANDREW's profile image
2 years ago

Good service, but they are not always aware of what has transpired when repair is attempted. Also, l was charged for a service and AFTER the service was complete, that's when l was notified for my permission to complete, they asked me after l was billed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience. 

Joel Curry's profile image
Joel Curry 
2 years ago

They are very responsive and easy to work with. The process is simple and fast. 

Business response:

Mr. Curry, Hey Joel, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,902 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.