American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,931 reviews
ARA's profile image
ARA 
3 years ago

Had occasion of two claims in so many years. One was terrible the second was great 

Business response:

Hi Ara, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Alan W Gray's profile image
Alan W Gray 
3 years ago

Refrigerator was fixed promptly!!! Blue Collar is top notch!!! 

Business response:

Hi Alan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jennifer Gray's profile image
Jennifer Gray 
3 years ago

Great experience. Again! Very fast response and excellent customer service. Highly recommend. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Donald Nordstrom's profile image
Donald Nordstrom 
3 years ago

They were able to fix my issue and reimburse me for a charge that did not fix my issue from pro connect 

Business response:

Hi Donald, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

karsandra payne's profile image
karsandra payne 
3 years ago

They have Great Professional service came in a timely manner and the job done right,Absolutely was pleased 

Business response:

Hi Karsandra, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Michael Siebe's profile image
Michael Siebe 
3 years ago

I've had two claims in the past 7 months of my coverage. The first one was a communication nightmare, but eventually was resolved. The second one was pretty routine. I don't really have any complaints. 

Business response:

Thanks for sharing your positive feedback. 

Frank Powers's profile image
Frank Powers 
3 years ago

Quick response, professional, courteous, and fair 

Business response:

Hi Frank, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

GAIL's profile image
GAIL 
3 years ago

I been with this company for approximately 5 years, the first claim I put in my payment immediately was raised. I felt that was very unfair. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process. 

Cara Castner-Fink's profile image
Cara Castner-Fink 
3 years ago

Punctual at responding to service request. Within an hr after submitting service request they have a contractor assigned and appointment set up within 24 hrs. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,931 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.