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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,931 reviews
Lisa Melendez's profile image
Lisa Melendez 
3 years ago

I've used AHS for years. For a brief period I tried a different company (because it was less expensive) and was quickly disappointed. I went back to AHS. They have always had my best interest in mind, and have never failed. 

Business response:

Hi Lisa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

mike mcelroy's profile image
mike mcelroy 
3 years ago

fast professional service. Even though the service call price was 100.00 they found the problem in secounds 

Business response:

We're glad to hear your experience went well. 

Rose Ellis's profile image
Rose Ellis 
3 years ago

THey are very responsive and choose great local firms to repond. Using AHS is one of my best decisions. 

Business response:

Your feedback is greatly appreciated. 

Monica Brown's profile image
Monica Brown 
3 years ago

AHS so far has been very responsive especially when an initial service request is placed. I was a little disappointed how my last request to have a fridge repaired was a little dismissed after I asked for a different contractor due to the break in communication and delay with having a technician come to fix it in a timely manner. The originally contracted technician fixed the fridge and did good work, unfortunately it took a month from the day the request was placed, and food was lost. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kate uruawike-eke's profile image
Kate uruawike-eke 
3 years ago

good experience repair was completed un a timely manner 

Business response:

Thanks for letting us know everything is working out for you! 

Theresa M Anderson's profile image
Theresa M Anderson 
3 years ago

Because I put in a online request, they confirm and get working on finding a pro to come out and resolve the problem. 

Business response:

Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Sonia's profile image
Sonia 
3 years ago

We live in a rural area and they have always found someone to help us with our issues 

Business response:

Your feedback is greatly appreciated. 

DIANNA's profile image
DIANNA 
3 years ago

The professional are of the highest quality in every way. Arranging for and scheduling services is seamless. Monthly rates are reasonable. 

Business response:

Hi Dianna, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

jeff mahin's profile image
jeff mahin 
3 years ago

"I have been a customer of American Home Shield for several years and overall, I am very pleased with the service I have received. The process of filing a claim and scheduling repairs is seamless and their customer service team is always helpful in answering any questions I have. The technicians they send out to fix any issues are professional and do quality work. I appreciate the peace of mind that comes with having a home warranty and knowing that I can count on American Home Shield to take care of any unexpected repairs. ... read more

Business response:

Jeff, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,931 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.