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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,919 reviews
Sandy Cox's profile image
Sandy Cox 
2 years ago

They were able to set up an appointment prety quick. They came and took care of the issue. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JoAnne Favors's profile image
JoAnne Favors 
2 years ago

Customer service was great. The service provider was on time 

Business response:

Thanks for sharing your positive feedback. 

Ann Monroe's profile image
Ann Monroe 
2 years ago

It is so comforting to know that if I have a problem, that all I need to do is make a call or go online and it will be taken care of 

Business response:

Hi Ann, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Hina Arai's profile image
Hina Arai 
2 years ago

Prompt, responsive and professional ❤️. That goes along way in this industry. 

Business response:

Hi Hina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Debra Bleazard's profile image
Debra Bleazard 
2 years ago

They respond quickly and send out professional help who are able to diagnose and repair efficiently 

Business response:

Hi Debra, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. 

Leticia Miller's profile image
Leticia Miller 
2 years ago

I get fast service orders, no waiting and fast professional services 

Business response:

Hi Leticia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tera Yeoman's profile image
Tera Yeoman 
2 years ago

Very professional and efficient! I am so pleased with American Home Shield because my heat blower went out and they replaced it with no charge. 

Business response:

Hi Tera, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Barbara A Bosselet's profile image
Barbara A Bosselet 
2 years ago

Ahs agent was successfull in changing assigned water heater repair company to previous company who inst. Do believe AHS charges are pretty high. 

Business response:

We're glad to hear your experience went well. 

Richard Beck's profile image
Richard Beck 
2 years ago

They were easy to reach for service. They processed the request efficiently. They assigned a contractor quickly. The contractor showed up on time and fixed the problem. Not the first time my interaction with AHS has gone this smoothly. 

Business response:

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,919 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.